OUR VALUES
Our values form the foundation that drive every decision we make and influence how we treat each other and our customers. And because our values are built into everything we do at Umialik, we look for employees who believe in them, too.
For Alaskans, By Alaskans
At Umialik, we are proud to be Alaskan and to serve Alaskan communities. We live and work in Alaska, so we know how to craft specially tailored policies to fit the unique needs of Alaskan residents and business owners. We’re also one of the few insurance companies to offer home, auto, and business insurance across the entire state of Alaska — not just select areas.
Relationships
Kindness, respect, and integrity matter here. Working at Umialik means caring for customers and co-workers in a genuine way. It’s about going above and beyond expectations and bringing kindness and decency to our work.
From the way we handle customer relationships to the relationship we create with our co-workers; we're committed to putting people and our relationships first. We believe it's our commitment to relationships that explains our stability and growth over the past four decades, and that will help us continue to grow in the years to come.
Connectiveness
Service is not delivered by a company; it is experienced with people. We prioritize both a high quality and quantity of interactions with our customers. Though we are comprised of several companies, departments, and teams, we are all one community united in our values and goals.
We keep employees up to date with extensive and regular communication through our employee intranet and connect with our employees through quarterly town hall meetings, company events, and more.
Empowerment
We know that stronger individuals mean a stronger company. That’s why it is important to us to empower employees to exercise good judgment and find impressive solutions. This means listening to new ideas and finding opportunities for our employees to learn, grow, lead, and invest in themselves. Empowerment also means developing clear career pathways that allow access to advancement opportunities regardless of what stage you are at in your career.
Accountability
We hold both ourselves and our co-workers responsible for our work and mission. We take ownership for our customers’ needs, and we take pride in finding impressive solutions.
