Landscape of Lost Lake in Alaska.

Lost Lake, AK
Photo by Chandler McClain | Umialik Employee


Prompt and Fair Claim Service – Every Time

Umialik offers a number of easy ways for you to report your claim. For the quickest response for any claim, please call the convenient toll-free number below. Of course, you may always report your claim directly to your Independent Insurance Agent, who can guide you through the reporting process. (You can use our Find an Agent tool to find your agent's phone number.)

If you choose to report your claim by fax or email directly to Umialik, please see the information below. We will respond to all claims reported outside of business hours within one business day.

Phone (Toll Free): (800) 251-3563
Fax: (855) 921-5670 or (907) 269-7760

Claims Process Guide (PDF)

Online Auto Claim Reporting Form

Online Property Claim Reporting Form

Umialik Insurance Company
725 E. Fireweed Lane, Suite 500
Anchorage, Alaska 99503

To report an injury and have the First Report of Injury report completed on your behalf, call the First Report of Injury Helpline:

Phone (Toll Free): (855) 921-3164

Umialik Insurance Company
725 E. Fireweed Lane, Suite 500
Anchorage, Alaska 99503

24/7 Work Injury Nurse Line (Advocacy Help Line): (855) 607–7548

About the 24/7 Work Injury Nurse Line (video)

Preferred Provider Organization Lookup (PPO)

Mitchell Clearinghouse Electronic Billing - Connection issues and questions
Clearinghouse Name: Jopari Solutions

eBill Enrollment and Customer Care Contact Information:
Phone: (800) 630-3060

Mitchell Bill Review Customer Service - Questions on bill review services/reductions
Phone: (800) 732-0153

Western National Claims - To obtain claim number/adjuster contact
Phone: (800) 862-6070
Claim Number Format: XXXXXXXXXX

Mailing Address for Medical Bills:
Western National Insurance Group, c/o Mitchell
P.O. Box 2811
Clinton, IA 52733

With our commitment to taking personal responsibility and pride in providing proactive, courteous, and fair service, Umialik's professional Claims Staff continues to set the industry standard for policyholder satisfaction. From "fender-benders" and on-the-job injuries to full-scale catastrophe storm damage, Umialik understands that providing quality claim service will always be the most important part of our promise to you.